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Privacy Policy

Effective Date: August 17, 2026

Signature South Consulting (“Signature South,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website.

This Privacy Policy explains what information we may collect, how we use and protect it, and the choices available to you when you visit signaturesouth.org, contact us, or request information about our services.

1. Information We Collect

We may collect information that you voluntarily provide, including:

  • Your name

  • Business or organization name

  • Job title

  • Email address

  • Telephone number

  • Mailing address

  • Information submitted through a contact or consultation-request form

  • Information included in correspondence you send to us

  • Information you provide when requesting services, resources, or employment information

We may also collect limited technical information automatically when you use our website, including:

  • Internet Protocol address

  • Browser and device type

  • Operating system

  • Pages visited

  • Date and time of access

  • Referring website

  • General geographic location

  • Website interaction and usage information

2. How We Use Information

Signature South may use collected information to:

  • Respond to inquiries and consultation requests

  • Communicate with prospective and current clients

  • Provide information about our services

  • Schedule consultations

  • Develop proposals and service agreements

  • Deliver and improve our website and services

  • Monitor website performance and usage

  • Maintain website security

  • Comply with legal and regulatory requirements

  • Protect our rights, property, and business interests

  • Send business updates or marketing communications when permitted by law

You may unsubscribe from marketing emails at any time by following the instructions included in the communication or contacting us directly.

3. Cookies and Analytics

Our website may use cookies and similar technologies to support website functionality, remember user preferences, analyze website traffic, and improve the user experience.

We may use third-party analytics or advertising tools, including services provided by Wix, Google, or Meta. These providers may collect information about your device and website activity in accordance with their own privacy policies.

You may adjust your browser settings to block or delete cookies. Disabling cookies may affect certain website features.

4. Facebook, Meta, and Other Social Media Platforms

Signature South may maintain business profiles on Facebook, LinkedIn, Instagram, or other social media platforms.

When you interact with us through a social media platform, that platform may collect and process your information under its own privacy policy. Information you post publicly may be visible to other users.

Our website may use Meta Business Tools, including Meta Pixel, to measure website activity or advertising performance. When used, these technologies may share limited website activity information with Meta. You can manage certain advertising preferences through your Facebook or Meta account settings.

5. How We Share Information

Signature South does not sell personal information.

We may share information with trusted third parties that support our business operations, including:

  • Website hosting and technology providers

  • Email and communication services

  • Scheduling platforms

  • Customer relationship management systems

  • Analytics providers

  • Marketing and advertising platforms

  • Professional advisers

  • Contractors and service providers

These parties are permitted to use information only as necessary to provide services to Signature South or as otherwise required by law.

We may also disclose information when necessary to:

  • Comply with a law, regulation, court order, or government request

  • Investigate suspected fraud, security concerns, or unlawful activity

  • Protect the rights, safety, and property of Signature South or others

  • Complete a merger, acquisition, sale, reorganization, or other business transaction

6. Protected Health Information

Signature South provides billing, credentialing, compliance, accreditation, licensing, revenue-cycle, and operational consulting services to healthcare organizations. Depending on the services provided, Signature South may act as a business associate under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”).

This public website is not intended to collect patient information or Protected Health Information (“PHI”).

Do not submit medical records, patient names, dates of birth, Social Security numbers, insurance information, treatment information, or other PHI through the website’s public contact forms, social media pages, or general email addresses.

When Signature South receives or maintains PHI while providing contracted services to a healthcare client, that information is handled according to applicable law, the applicable Business Associate Agreement, and the client service agreement. Those obligations are separate from this website Privacy Policy.

If you need to transmit PHI to Signature South as part of an authorized client relationship, use only the secure method approved for that purpose.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, email system, electronic transmission, or storage method can be guaranteed to be completely secure. You should avoid sending sensitive or confidential information through unsecured channels.

8. Data Retention

We retain personal information only as long as reasonably necessary to:

  • Respond to inquiries

  • Maintain business relationships

  • Provide requested services

  • Fulfill contractual obligations

  • Meet legal, accounting, or regulatory requirements

  • Resolve disputes

  • Enforce agreements

Information may be deleted or anonymized when it is no longer reasonably needed, subject to applicable retention requirements.

9. Your Privacy Choices

Depending on your location and applicable law, you may have the right to request:

  • Access to certain personal information we maintain about you

  • Correction of inaccurate information

  • Deletion of certain information

  • Information about how your information is used or shared

  • Withdrawal of consent, when processing is based on consent

  • An end to certain marketing communications

To submit a privacy request, contact us using the information below. We may need to verify your identity before completing a request.

10. Third-Party Links

Our website may contain links to third-party websites or services. Signature South is not responsible for the privacy, security, content, or practices of third parties.

We encourage you to review the privacy policy of any external website you visit.

11. Children’s Privacy

Our website and services are intended for healthcare organizations and business professionals. They are not directed toward children under 13, and we do not knowingly collect personal information directly from children through this website.

If we learn that information from a child under 13 has been collected unintentionally, we will take reasonable steps to delete it.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our website, services, business practices, or legal obligations.

The revised policy will be posted on this page with an updated effective date. Your continued use of the website after an update constitutes acknowledgment of the revised policy.

13. Contact Us

Questions or requests regarding this Privacy Policy may be directed to:

Signature South Consulting
Email: info@signaturesouth.org

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